Monthly Archives: May 2016

why I hate amazon (pt. 3 of many)

OK, so I love and hate amazon. In fact, I love and hate them so much, that I just might write a book about them someday. *

I love amazon because it let’s me find just about anything . But one reason I hate them is because too often I’m not sure of exactly what I’m getting.  Often descriptions are lazy, incomplete or inaccurate. Really, I think that sometimes the sellers don’t even know what they’re selling.

And I hate it when I forget to read the fine print. Because it seems that there isn’t any fine print. Or at least I can never find it when I look for it.

Recently I started to return something that just didn’t work and the credit for my return was erased by the shipping charges as had happened more than a few times before. And I know there is no way that it really cost $6.60 (the cheapest way) to ship that product back.

So the whole exercise was just another way of saying that this vendor didn’t take returns. The $1.39 credit was not even worth the time it would take to ship the product back.

hate Amazon 3a

I know I could have contacted amazon customer support and complained. And I’m pretty sure they would have credited me and to me that I didn’t even have to ship the product back. They’ve made that kind of allowance before.

But then I’m just left with throwing that product away. Like it’s just the newest innovation in capitalism and a product goes straight from purchase and delivery into the garbage can. Besides being absurd, I’m just not cool with that. It’s a big waste of resources. And as a parent, I do worry that none of the good things about this planet will be left for my children. Has amazon never heard of carbon footprints, environmental degradation or climate change? Or is it now just all about the money?

*The book won’t really be about Amazon as much as about other trends in modern capitalism like the anarchy of production, Walmartization, the disappearance of mom and pop stores; stuff like that.

review: Advion cockroach gel customer service

When I renovated our kitchen, I thought I had finally blocked off every last entry point that roaches could use to get into our apartment. But the darn things hung out in our old refrigerator. And they managed to move into the new appliances as soon as we got them.

Our roaches particularly like the area around the dishwasher. It’s nice and warm there. But they also enjoy the back of the fridge and stove. While some prefer the coffee maker. And others are fond of the underside of the land line phone. And I even once caught one living in the grounding part of an electrical outlet. So why do appliance manufacturers make their products so friendly to roaches? Don’t they know that in New York we are suffering? But that is a discussion for another post on another day.

This post is about Advion Cockroach gel customer service.

Advion Cockroach Gel Tube
Advion Cockroach Gel Tube

When we got the cockroach problem, we had the building’s exterminator service come in. The guy used Advion Cockroach gel. He said you needed to have an exterminator’s license to get it, but also that you could get it online. (They assume you know what you are doing if you know enough to buy it?)

It comes in a syringe and you apply it in small amounts by pushing the plunger. The purchase came with 3 tubes and only one plunger. I remember opening the package and saying “Bully for them” for only including one plunger, figuring it could be reused again and again, and only sending one plunger would  conserve resources. And I’m into that.

But later, I accidentally threw out the plunger with an empty tube. I still had two full tubes left and no plunger. So I called Advion customer service. I found their number by googling “Advion customer service” and clicking on the Advion support link and the number came right up. Or you can just dial 1-877-5ADVION (523-8466)

The choices on the automated phone answering system (there must be a better name for that) seemed appropriate and were not overly confusing and soon I was talking to an actual person. He was not surprised that I needed a plunger and agreed to send me one at no charge. Just like that.

So I give their customer service, at least the the (plunger replacement part of their customer service) a definite “A plus” and a “like” and a “thumbs up”.

vote Bernie: nothing’s stopping you now

End of Democratic Primary Means Anyone Who Ever Wanted to Can Now Vote for Bernie Sanders

This article convincingly states that since the Democratic primary (as declared by the media, the Democratic Party, and the Hillary Campaign) has effectively been over for months and months, that it’s now OK for everyone to vote for Bernie. This all to make the party platform more legitimate by giving Bernie more power at the convention, mend fences and get the young people (that Hillary failed to excite) out to the polls in November.

So if you haven’t had your primary yet, you can still make your vote really count by voting for Bernie. It just makes too much sense.